Privacy Policy

S4survey Privacy Policy (“S4survey”) is committed to protecting your privacy. This Privacy Policy (“Policy”) applies to those who visit our website, together with other websites we own and control (“S4survey Websites”), as well as users of our on-demand help desk platform, tools and services offered by S4survey (“Service”). Amendments to this policy will be posted to this URL and will be effective when posted. Your continued use of this site following the posting of any amendment, modification, or change shall constitute your acceptance of the amendment. We will notify the primary S4survey Service account holder by email when significant changes are made to the privacy policy.


Information That We Collect


Customer Record – When Users become customers they provide us with information such their address, email, phone number, fax number, company affiliation, and credit card number (“Customer Record”).


Inquiries – When Users contact us we may ask for information that allows us to contact them, validate the seriousness of their inquiry and request specific information related to the reason they have contacted us (“User Inquiry Information”). User Inquiry Information may be associated with other information, such as cookies and information from Tracking Software.


Surveys – Users may be offered the opportunity to respond to surveys, questionnaires and other requests for information (“Survey Information”). The types of data that Users provide to us is set out in the survey request.


Statistical Information – All of our servers collect statistical information such as Users’ IP addresses, dates Users visit, computers Users are using, operating system, and other similar types of data (“Statistical Information”).


Cookies – Our website uses cookies. These data files are read by our server to determine whether Users have visited our site before, how often, the length of time, and which pages Users view. The equipment we use to provide Services to Users may also place cookies on their computers.


Tracking Software – We may use software designed to track responses to our advertisements, other promotional activity, and movement throughout our site (“Tracking Software”). Tracking Software includes software such as web beacons and software used by our advertising partners.


Data Retention and Security


The S4survey website and Service has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. Information kept by us in our business is protected using industry standard security measures. Though we reserve the right to keep the information covered in this Privacy Policy indefinitely, our employees are required to keep this information confidential – unless disclosure is authorized in this Privacy Policy or by Users. No means of communication, information transmission, or storage is totally secure. Because of this we are not responsible for loss corruption or unauthorized acquisition and use of information covered by this Privacy Policy, or for any resulting damages, including unauthorized acquisition and use.


we will take all reasonable steps to insure the safety of your information. Additionally, you retain all rights of ownership to the data you have stored on the S4survey Service. We will not sell or share this data with any third parties or use this data to compete with you or advertise to your clients. Your privacy and the privacy of your clients are of utmost importance to us.



Changes, Corrections and Update

S4survey allows consumers who use the S4survey Service to update or modify their information by clicking on the My Account link in the S4survey navigation menu.


Contacting S4survey

If you have any questions about this privacy statement or your dealings with the S4survey website, you can contact us at support